Legal notice

🏢 Company Information
Company Name: Fluffysouls
Type of Business: Custom Plush Manufacturing
Contact: fluffysouls.shop@gmail.com

🛡️ Limitation of Liability
Fluffysouls shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Our liability is limited to the purchase price of the product.
We are not responsible for delays caused by customs authorities, postal services, or force majeure circumstances.
The customer assumes all risks associated with international shipping.

🎨 Intellectual Property
All custom plush toys are created based on reference images provided by the customer.
The customer guarantees that they have the right to use the images provided.
The customer is responsible for ensuring that there is no copyright infringement.
Fluffysouls reserves the right to use photos of finished works for marketing purposes.
Finished products remain the property of the customer after full payment.

📋 Disclaimer
Products are handmade and may differ from the reference images.
Color variations are possible depending on fabric availability and monitor settings.
Exact reproduction of the source materials is not guaranteed.
Products are sold “as is,” without warranty, except as required by law.

🌍 Jurisdiction
These terms and conditions are governed by the laws of Ukraine.
Any disputes shall be resolved in the courts of Ukraine.
If any provision is found to be invalid, the remaining terms and conditions shall remain in full force and effect.

📞 Consumer Rights
Nothing in these terms affects your statutory consumer rights.
In the event of a dispute, customers may contact the consumer protection association.

🔄 Terms Update
Fluffysouls reserves the right to change these terms at any time.
The updated terms will be posted on our website.
Continued use of our services constitutes acceptance of the updated terms.
Significant changes will be communicated by email when possible.

📧 Legal Contact Information
For legal questions, complaints, or notices:
Email: fluffysouls.shop@gmail.com
Response time: 5-10 business days.